Dashboard Not Loading or Slow
Key Takeaway
Most loading issues clear with a cache clear (Ctrl+Shift+Delete), a different browser, or disabled extensions. If a specific widget won't load, it's usually a connection hiccup that clears on refresh.
Page won't load or shows a blank screen
Step 1: Clear browser cache
- Press
Ctrl+Shift+Delete(orCmd+Shift+Deleteon Mac) - Select "Cached images and files"
- Click "Clear data"
- Refresh the page
Step 2: Try a different browser
LeadClaw supports Chrome, Firefox, Edge, and Safari. If it works in another browser, the issue is browser-specific.
Step 3: Check your connection
Try loading another site. If your connection is unstable, real-time features may not load properly.
Step 4: Disable browser extensions
Ad blockers and privacy extensions sometimes interfere. Try an incognito or private window as a test.
Dashboard loading slowly
Possible causes:
- A slow connection, real-time features need a stable one
- Too many open tabs eating memory
- An outdated browser version
- A large dataset, thousands of leads can slow some pages down
Specific widgets not loading
| Widget | If not loading | Try |
|---|---|---|
| Agent status | Shows "No signal" | Check your agent's actual status on Home first |
| Activity feed | Stuck on "loading" | Refresh, then check your connection |
| Goal or campaign stats | Shows zeros | May just be starting, stats update over time |
| Chat panel | Not connecting | Connection hiccup, refresh the page |
Session expired
If you see "Unauthorized" or get bounced to the login page, your session expired after inactivity. This is a security feature, not a bug. Sign in again, your data is untouched. Bookmarking the dashboard makes this quicker next time.
Still having issues?
Email support@leadclaw.io with your browser name and version, whether it happens on every page or just one, any console errors (press F12, then Console), and a screenshot if you have one.
Related Articles
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Understanding Your Dashboard
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Agent Not Responding
Agent not responding covers what Active, Paused, and No signal mean for your LeadClaw agent, and the steps to take before you need to contact support.
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