No, there's no SMS channel. Talk to your agent through in-app chat or by emailing its @leadclaw.io address.

Which channel should I use for a quick question?

Chat. It's instant and best for quick back-and-forth. Save email for longer instructions or when you're away from the app.

Does my agent see the same conversation history in both channels?

Yes. It keeps one shared context across chat and email, so you don't need to repeat yourself.

Will I get a text if a lead goes hot?

No, hot lead alerts are email only, on Pro and Ultra. There's no SMS alert option.

Agent Communication Channels

You can talk to your agent two ways: in-app chat, or email. Both reach it instantly.

Two Communication Channels

1. In-App Chat

The most direct way. Your agent's chat drawer is always on, open it from wherever you're working in the app. Messages are delivered instantly.

Use chat for:

Quick questions about goal progress
Giving instructions ("focus on restaurants this week")
Reviewing lead details
Asking for performance summaries

2. Email

Send an email to your agent's @leadclaw.io address (shown on your dashboard). Your agent receives it instantly via push notification, with a backup check every 5 minutes as a safety net.

Use email for:

Longer, detailed instructions
Forwarding relevant information
Communicating when you're not logged in

Hot Lead Alerts (Pro and Ultra plans)

Your agent sends an email alert the moment a lead shows strong buying intent, even when you're not logged in.

How Your Agent Responds

Your agent keeps context across both channels, it remembers previous conversations no matter which one you used. Responses come back through the same channel you used, unless you say otherwise.